Since 1970, we, at Labyrinthe, have prided ourselves in offering the utmost level of customer service. Our reputation has been built on one simple rule; "If you're not happy, we're not happy!!!" - NOTHING leaves our hands without being thoroughly inspected for defects.
If you receive a damaged, defective or incorrect item, contact us immediately for your RETURN AUTHORIZATION NUMBER.
Toll Free: 1-800-661-ROCK (7625)
email: info@labyrintherock.com

Directions:
Once you've been given your RETURN AUTHORIZATION NUMBER, make sure to indicate it legibly on the outside of the original packaging. Item(s) must be properly packaged and accompanied by a copy of its invoice.

Conditions:
* All returns/exchanges must be authorized by a staff member of LABYRINTHE.
* All returned items must be received in their original condition ( un-washed and/or not misused in any shape or form)
* Returns are non-refundable.
* Returns must be received by us within 30 days from the date of your original shipment delivery acceptance.
* Please note that unless the return/exchange is being made due to a mistake on our behalf or due to a manufacturing defect, a $5.00 handling fee will be added to all accepted returns.

Do not hesitate to contact us if you have any questions and/or comments.
Website Customer Service hours are 9:00 AM to 6:00 PM Monday-Friday.
Labyrinthe Store hours are 10:00 AM to 6:00 PM Monday-Wednesday, 10:00 AM to 9:00 PM Thursday-Friday and 10:00 AM to 5:00 PM Saturday - Sunday
486 Ste-Catherine West
(Basement Level)
Montreal, Quebec
Canada H3B 1A6